And....we have another chapter in the ongoing phone saga. As I expected, the visit to the actual brick and mortar phone store yielded yet another song and dance. Of course they didn't have the phone I wanted in stock but gee whiz they can sell me a much more expensive one. Nope. Then I questioned the ability to set up the monthly plan and what I would have to provide in order to do so....still insisted that I needed to give them my social insurance number. Nope. What browned my apples is that I already have a phone/plan with them so why should I even have to supply any form of further identification?? Can they not simply sell me a new phone and continue with my existing information?
Enter Part Three of the saga - came home and re-called Virgin Mobile and got a much more helpful fellow who told me that all I should have to do (key word there might be 'should') is buy the new phone and get it into my hands....and THEN they can simply switch my current balance over to the new plan. That makes more sense although the doing of it might still be a challenge.
Enter Part Four - attempted to order the new phone online and the system flatly refused to accept my payment and it swore up and down that I don't live where I know I do. Another phone call to customer service and it turned out their entire system was down. So....tomorrow is another day.....
Now on to much more fun things although I don't have any finished projects to show you this time. However, I can show you this....
When it grows up (out?) it will be a baby afghan for our expected wee one. Late yesterday afternoon my Insul-Bright arrived so I'm now able to finish the last two long oven mitts that have been in limbo waiting for the mailman to deliver.
Today's quote is from the Dalai Lama...."When you talk, you are only repeating what you already know. But if you listen, you may learn something new"
Love that photo with hammer and smashed phone!!:00 I often do that to mine in my dreams hahaha
ReplyDeleteI absolutely hate texts and texting--sigh, but evidently my kids do not have land lines anymore...I am so "old school" that I even use paper and pencil ;000!! [Really, Mom??!!"] anyway--hope your phone woes get solved...hugs, Julierose
My kids and friends simply don't understand why I don't love texting. Probably that comes from having an old flip phone and having to go through such a process to even type one work. Drives me insane! Paper and pencil works for me too.
DeleteIf only the helpful guy worked in the store. I wish you Godspeed with the success of the phone.
ReplyDeleteI don't have a little girl around but I thought it was still okay to check out the dolls! They're better dressed than I am. Lovely.
Yes, helpful service people are seemingly quite rare these days. They're in the business to upsell and make as much in commission as they can. I understand it, but they don't realize that they'd get further by giving customers what they want.
DeleteNow you know why I don't have a cell phone....ever considered smoke signals?????
ReplyDeleteWell, I have smoke coming out my ears so does that count???!!! If it wasn't for the extreme likelihood that it will be necessary to show the vaccine passport on one in order to get on a plane in February I wouldn't be going through all this.
DeleteSorry you have to deal with the phone runaround rules.
ReplyDeleteVirgin Mobile (my provider) likes to advertise themselves as being extremely user friendly. Well not to THIS user!!!
DeleteI think we would all be better off if we smashed our phones, but the vast majority of younger people today would definitely not agree. I have had a phone for several years, but never paid much attention to it until my son had an accident here on the farm and texted me for help. Of course, I didn't respond because my phone was who knows where. After that I started carrying it with me all the time which was something I never wanted to do. I do think Sue Ellen's suggestion of smoke signals might be the best option. ;) Can't you just imagine your sweet wee-one snuggled in the folds of that precious little afghan you are making. I love the yarn so much!
ReplyDeleteYes, I fully agree that it seems our society has gone to far with our full-time connectiveness. I still, even when I get this issue sorted out, will not use the phone any differently than I do now. I can see their uses but I have friends who can't do anything without having their phone right beside them and if it even so much as quivers they have to immediately drop everything and see what it's about. My question is....who is more important, the person sitting in front of you or whoever might be on the phone. I don't know - it's a hard thing to come to grips with.
DeleteThank you for the lovely comment about the wee afghan.
It seems to me that the 'Virgin Forces' are against you. So sorry you have to go through all this. I cannot understand why the purchase of a new phone is so impossible. Fingers, and everything crossed your phone problem is resolved quickly. Your wee little afghan is coming along beautifully. Such a pretty variegated yarn. Oh my goodness, the artwork of Dani Ives is beyond incredible. Why, they look like photographs.
ReplyDeleteYes, who knew that entering this decade (century?) could be so difficult to accomplish! As of this moment I suspect I'm going to cut my losses and find another provider.
DeleteI am liking the wee afghan even though is IS rather pink!
Well......pink is always a most excellent thing. =)
DeleteOh if only people would do their jobs with knowledge and customer service! So sorry you are having to deal with phone woes. You dear find the most interesting and amazing links. Thank you for sharing them. I am still learning to listen more than I talk. I have always been a chatterbox…and loud.
ReplyDeleteCustomer service seems to be sadly lacking these days in so many places, for sure. Glad you enjoy the links!
DeleteTechnology is absolutely marvellous when it works but when it doesn't it can be very frustrating. I hope you get this problem solved!! Christine xx
ReplyDeleteI'll figure it out - eventually. Helps that I have an over-abundance of stubborn in my DNA!
DeleteI've been following your phone issue and I admit I did not know paper proof of vaccinations would not be acceptable. I also have a very old cell phone used for a few texts and emergencies. I thought I could avoid this thing of having to have the passport on a phone to show. Yikes!!
ReplyDeleteIt's not a done deal that paper proof will be unacceptable but if the reports of them being so easy to forge are true, it seems to me that it's inevitable.
DeleteWhat a nightmare! But I do really love that pink and gray yarn. The blanket is going to be beautiful.
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DeleteGood thing I have yarn and fabric to fall back on!
DeleteI love the soft pink and gray of that baby afghan. Such a pretty combination. So sorry to hear of your continuing phone saga. You would think that things that are supposed to make our lives easier would be easier to accomplish. Good luck!
ReplyDeleteI'm not a fan of pink and I know our daughter-in-love isn't either so I think (hope) this will be a nice compromise. I couldn't bring myself to use solid grey because I knew I'd get bored before I got close to getting it finished.
DeleteI am so sorry you are having such a torrid time getting a new phone but hope it's sorted quickly. The links are all interesting and the hat and mittens so cute.
ReplyDeleteI'm working on it - but only for short bursts of time - otherwise I get too annoyed. Glad you liked the links!
DeleteIf I understand correctly, you are also trying to purchase your new phone through Virgin. I'm pretty sure you can purchase it anywhere and then have your plan transferred onto it. I have bought most of my phones through eBay without any problems and, in my case, bought a sim only plan for it. Might be worth checking out for two reasons - you might get it cheaper, and less distress. I wish you luck.
ReplyDeleteThank you for the comment! You are quite right that I was trying to purchase the phone through Virgin but that was only because I'm sitting with over $400 balance in my account with them and I'd like to be able to use it. Their customer service is so terrible that now I'm seriously considering just cutting my losses and going elsewhere. Right now I do know that I will be buying a phone elsewhere for sure, but then the question is....will I then get the Sim card and continue with Virgin - IF (big IF) they will even allow it. Thanks for the luck wishes - I suspect I'm going to need them!
DeleteSo much for customer service.
ReplyDeleteIsn't that the truth! Reading their reviews on the Better Business Bureau site was certainly an eye opener.
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